At Andora Travel E.I.R.L (RUC: 20616280466), we uphold an unwavering ethical, legal, and human commitment to protecting the fundamental rights of children and adolescents, promoting responsible, sustainable, and safe tourism throughout Peru.

1. Legal Framework and Institutional Commitment

This Code of Conduct is governed in strict compliance with current Peruvian legislation:

  • Law No. 29408: General Tourism Law and its amendments.
  • Supreme Decree No. 005-2020-MINCETUR: Regulation approving provisions for the prevention of the Sexual Exploitation of Children and Adolescents (ESNNA) in the tourism sector.
  • Peruvian Criminal Code: Articles 179-A, 181-A, and 182-A, which criminally punish the sexual exploitation of minors, as well as facilitating and acting as an intermediary in such exploitation, with prison sentences of no less than 15 years.
  • Ministerial Resolution No. 092-2020-MINCETUR: Code of Conduct against ESNNA for tourism service providers.

2. Principles and Policies of Andora Travel E.I.R.L

  • Zero Tolerance: We absolutely and categorically reject any conduct, activity, or attempt involving the sexual or labor exploitation of children and adolescents, or any violation of their rights.
  • Ongoing Training: The entire Andora Travel E.I.R.L team (travel advisors, licensed tour guides, drivers, and operations staff) receives continuous training on identifying, preventing, and reporting situations of risk.
  • Responsible Suppliers: We require our business partners (luxury hotels, lodges, land, rail, and river transportation companies, as well as local operators) to adhere to and strictly comply with this Code of Conduct.
  • Traveler Awareness: We raise awareness among our clients about the importance of protecting children and adolescents in the destinations they visit, encouraging respectful interactions with local communities.

3. Procedure for Suspected Cases and Reporting Channels

Upon well-founded suspicion or detection of any attempt or situation involving ESNNA, our staff are under immediate and mandatory instructions to notify the competent authorities:

  • Peruvian National Police (PNP): Emergency Hotline 105.
  • Tourist Police (POLTUR Cusco / Peru): +51 (84) 235123 / +51 (1) 460-1060.
  • Línea 100 (MIMP): Free 24-hour helpline operated by the Ministry of Women and Vulnerable Populations.
  • Office of the Attorney General / Public Prosecutor’s Office: Toll-free line 0800-00-205.

4. Contact and Institutional Inquiries

For further information about our sustainability and child protection policies, you may contact our executive management directly:

  • Company Name: Andora Travel E.I.R.L
  • RUC: 20616280466
  • Address: Apv Chinchero A-4, Cusco – Perú
  • Phone / WhatsApp: +51 934 775 546
  • Email: info@andoratravelagency.com