At Andora Travel E.I.R.L (RUC: 20616280466), we value and respect the trust you place in us when you share your personal information. This Privacy Policy describes how we collect, use, store, and protect your data in compliance with Law No. 29733 (Personal Data Protection Law of the Republic of Peru) and the highest international privacy standards (GDPR).

1. Information We Collect

In order to design and operate tailor-made travel itineraries, we may collect the following information through our website forms, email, or WhatsApp:

  • Identification and Contact Data: Full name, nationality, passport or identity document number, date of birth, email address, and telephone number with country code.
  • Travel and Logistics Preferences: Estimated travel dates, number of companions, preferred accommodation category, special interests, and dietary or medical restrictions relevant to the safety of the itinerary.
  • Browsing Data: IP address, browser type, and anonymous analytics cookies used to optimize the user experience on our website.

2. Purpose of Data Processing

Your personal data is used strictly for the following legitimate purposes:

  • Preparing and sending you the personalized travel proposals and quotes you have requested.
  • Processing and issuing official tickets through the Ministry of Culture of Peru (Machu Picchu, the Inca Trail Network, and museums), panoramic train tickets (PeruRail / Inca Rail), domestic flights, and reservations at selected hotels.
  • Providing personalized assistance before, during, and after your travel experience.
  • Complying with the legal and tax obligations required by Peruvian authorities (SUNAT, MINCETUR, and SERNANP).

3. Confidentiality and Transfer to Third Parties

Andora Travel E.I.R.L does not sell, rent, or trade your personal data to third parties under any circumstances. Your information is shared only with the direct suppliers essential to the proper performance of the contracted services (airlines, hotels, railway companies, and licensed guides), all of whom are bound by the same confidentiality obligations.

4. Information Security

We implement rigorous technical, organizational, and digital security measures (including SSL/TLS encryption protocols on our server) to safeguard your data against unauthorized access, loss, or improper alteration.

5. ARCO Rights (Access, Rectification, Cancellation, and Objection)

In accordance with Law No. 29733, you have the right to access the personal information recorded in our databases and to request its rectification, updating, or permanent deletion. To exercise these rights, you may submit a formal written request to our official privacy email address:

  • Company Name: Andora Travel E.I.R.L
  • RUC: 20616280466
  • Registered Address: Apv Chinchero A-4, Cusco – Perú
  • Phone / WhatsApp: +51 934 775 546
  • Official Privacy Email: info@andoratravelagency.com

6. Updates to This Privacy Policy

Andora Travel E.I.R.L reserves the right to periodically update or amend this Privacy Policy to reflect regulatory changes or operational improvements. Any changes will take effect upon their publication on this website.